KOA EXPEDITIONS
Booking Conditions
Last updated: September 24, 2026
These Booking Conditions explain how a travel request becomes a confirmed KOA Expeditions booking.
1. ENQUIRIES ARE NOT CONFIRMED BOOKINGS
A request submitted through Contact Us, Plan My Trip, email, WhatsApp or another communication channel is an enquiry.
It does not reserve services and does not guarantee availability.
2. PERSONALIZED PROPOSALS
KOA Expeditions may prepare a proposal based on information provided by the traveler.
A proposal may include:
- itinerary
- travel dates
- accommodation
- transportation
- tours and activities
- entrance tickets or permits
- inclusions
- exclusions
- price
- payment conditions
- cancellation conditions
- traveler requirements
3. BOOKING CONFIRMATION
A booking is confirmed only after KOA Expeditions provides written confirmation and any requirements stated in the corresponding proposal have been satisfied.
Until confirmation, prices and availability may change.
4. AVAILABILITY
Travel services remain subject to availability.
Some services may have limited capacity, including:
- Machu Picchu entrances
- trekking permits
- trains
- flights
- hotels
- transportation
- protected areas
- special activities
KOA Expeditions cannot guarantee an external supplier service before it has been successfully confirmed.
5. TRAVELER DETAILS
Travelers must provide accurate information requested for booking.
Names used for tickets or permits should correspond to the travel document that will be used during the trip where required.
Costs caused by incorrect traveler information may be the responsibility of the traveler where the relevant supplier requires a new ticket, permit or booking.
6. PRICES
The applicable booking price is the price stated in the confirmed quotation or booking confirmation.
Website prices, where displayed, apply only under the conditions specified for that product and may differ from a customized proposal.
7. PAYMENTS
Payment conditions, schedule and accepted payment method will be provided in the applicable quotation or booking confirmation.
KOA Expeditions does not treat an enquiry as paid or confirmed merely because a traveler has requested information.
8. THIRD-PARTY CONDITIONS
Some services included in a trip may be governed by supplier conditions.
These may include:
- ticket restrictions
- permit conditions
- hotel cancellation rules
- transportation penalties
- non-refundable services
- change fees
Material restrictions should be communicated as part of the relevant booking information when known.
9. CHANGES REQUESTED BY THE TRAVELER
Requested itinerary, date, traveler or service changes are subject to availability.
A change may alter the price or generate supplier charges.
KOA Expeditions will communicate material consequences before confirming the requested change where reasonably possible.
10. OPERATIONAL CHANGES
An itinerary may require adjustment for reasons such as:
- weather
- road conditions
- public safety
- government restrictions
- attraction closures
- transport disruption
- supplier changes
- circumstances outside reasonable control
KOA Expeditions will make reasonable efforts to preserve the overall purpose and quality of the confirmed itinerary.
11. TRAVEL DOCUMENTS
Travelers are responsible for passports, visas, immigration requirements and other personal travel documentation applicable to their journey.
12. HEALTH AND PERSONAL REQUIREMENTS
Travelers should disclose relevant mobility, accessibility, dietary or other requirements that materially affect the requested services.
Travelers remain responsible for determining whether a trip is suitable for their personal circumstances and seeking professional health advice where appropriate.
13. CANCELLATIONS
Cancellation and refund conditions are described at:
Trip-specific confirmed conditions take precedence where they contain terms specific to a supplier or service.
14. COMMUNICATION
Booking communications should be maintained through the traveler contact details supplied to KOA Expeditions.
Contact: koaexpeditions@gmail.com